Hautuber - Professional commercial kitchen equipment manufacturer and solution provider.
FAQ
1
Do you offer customization services?
Yes, as an Original Equipment Manufacturer (OEM) and Original Design Manufacturer (ODM), we can provide customized solutions based on the specific needs of our clients. Our professional team has extensive experience and technical capabilities to ensure that each custom project meets the client's requirements.
2
Do you provide sample services?
Yes, we do offer sample services so that customers can evaluate the quality and performance of our products before placing a large order. Please contact us for more information and details about our sample service.
3
Do your products have relevant certifications and test reports?
Our company holds a series of significant certificates. These include ISO quality management system certificates, which ensure our baking equipment production adheres to international quality standards. We also have safety and environmental protection certificates, demonstrating our commitment to creating safe and eco - friendly products for users worldwide.
4
What payment methods do you accept?
To accommodate our global customers, we accept various payment methods, including but not limited to Telegraphic Transfer (T/T), PayPal, and Western Union. Specific payment terms can be negotiated based on mutual agreement.
5
How do you ensure the quality of your products?
We conduct strict quality control checks on all products before they leave our factory to ensure that each machine meets the highest standards. Furthermore, we provide a one-year warranty on all sold machines, during which any non-human-caused damages will be covered by free repair services.
6
How do you handle packaging and shipping?
For standard products, the typical delivery time is 20 to 30 days. For customized products, please contact us for an accurate timeline. We use wooden strips and frames for reinforcement to ensure the stability and safety of the products during transportation. Additionally, we offer customized packaging services to meet special customer requirements.
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Contact: Darren Zhao
Phone: +8613113144399
Email: darren@jupiter.work
WhatsApp: +86 13113144399
Adress: No. 1643 Haobusajin Street, Binhe Road, Zijing Road Street, Gongyi City, Zhengzhou City, Henan Province
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